Mappa Burl Inaly with Lacquer Bath Collection. All products are hand-crafted, with multiple steps, along with meticulous care.
Items are processed and shipped within 3-5 business days after ordered (This does not including shipping time. We recommend emails for exact shipping time for urgent orders). Spicher & Company Vinyl Mats are made to order with a 2 week lead time (estimate).
Once an order ships, normal delivery times vary (3-5 Business days) depending on location. Products may arrive anywhere between 5-10 business days after ordered.
Once an order ships, we will notify you via email with a tracking number.
All merchandise (except for non-returnable Beija Floor Vinyl Mats) may be returned within 15 days of the date of delivery. Returns must be in transit (postmarked) within these 15 days.
Original shipping costs are not refundable. Items must be returned in original condition and packaging with tags. Open or used products will not be refunded.
A return authorization is required for all returns. Please email us for a return authorization. Unauthorized returns will not be refunded.
We do not provide free return shipping labels.* If you need to return an item, we recommend purchasing insurance on your return shipment and obtaining a tracking number. We have no control and are also impacted by High shipping rates (especially larger sized products).
Restocking Fees of 15% apply for orders over $250 or refused deliveries and 20% for orders over $1,000.
Restocking fees will be deducted from your refund.
For more information on our Shipping & Returns Policy, please visit our Shipping & Returns page.